Thinking its relatively inconvenient location meant lesser number of applicants, I decided to have my license renewed at the Drivers License Renewal Center inside SM Super Center in Pasig City. And boy, were the blogs I read right :)
The turnaround time may not be lightning fast (mine was 2.5 hrs) but I did appreciate the overall experience. Location was less stressful, speed was acceptable, co-applicants were courteous, and, most importantly, service was great.
The LTO staff were very accommodating and polite. They seemed to try their best not to show impatience toward those who just found it hard to follow the instructions, some of whom I really pitied. So, hats off to the staff for uplifting the agency's image!
The LTO branch is inside SM Super Center, which is along C5 beside Tiendesitas, between Dona Julia Vargas and Ortigas Avenues. Office hours are from 9am - 6pm.
Starting point: South Super Highway (Northbound)
- Take northbound side of SSH
- After Bicutan exit, stay at the rightmost lane
- Take the C5 flyover exit
Landmarks: You will pass by Market!Market! -> Kalayaan -> Pasig flyover (where the huge billboards are) -> Motels (left) -> Valle Verde (left) -> Dona Julia Vargas -> Shell -> SM Supercenter
- Make a U-turn under the Ortigas flyover
- Turn right either before SM or after Shell (Dona Julia Vargas)*
- Before 9am: Parking area outside SM
Turn right at Dona Julia Vargas Ave. (after Shell fuelling station)
Turn right after the first corner, landmark: McDonald's
- After 9am: Parking area inside SM
Turn right before SM Supercenter (where a guard station is)
Turn left toward parking basement